Keyfacts... about our insurance services

1. The Financial Conduct Authority (FCA)

The FCA is the independant watchdog that regulates financial services. It requires us to give you this document.

Use this information to decide if our services are right for you.

2. Whose products do we offer?

We offer an insurance product for the jewellery and allied trades as an authorised Coverholder at Lloyd's of London.

We offer products from a limited range of insurers for commercial and personal insurance products.

3. Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs providing we consider our specialist products are suitable for your application of that we are able to arrange an insurance policy to meet your needs.

4. What will you have to pay for our services?

In the normal course of business there is no fee for our services; we are remunerated by commission payable by the Insurer(s). Should we agree a different basis to this you will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

5. Who regulates us?

GJIS Ltd, Peel Place, 50 Carver Street, Birmingham B1 3AS is authorised and regulated by the Financial Conduct Aurthority.

Our FCA Register number is 306661

Our permitted business is arranging general insurance contracts.

You can check this on the FCA's register by visiting the FCA's website www.fca.gov.uk/ or by contacting the FCA on 0845 606 1234

6. If you wish to register a complaint, please contact us:

In Writing:  Write to GJIS Ltd, Peel Place, 50Carver Street, Birmingham, B1 3AS

By Phone:  Telephone 0121 233 3401

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Conduct Authority Scheme (FCA)?

We are covered by the FCA. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Further informationabout compensation scheme arrangements is available from the FCA.